Shipping Policy

Last Updated: 08/09/2025

At VENUS SHOP, we are committed to providing fast, reliable, and hassle-free delivery for all our handcrafted products.

1. Free Shipping

We are pleased to offer FREE shipping on all orders, with no minimum purchase required.

2. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Custom or made-to-order items may require additional processing time, which will be noted on the product page.

3. Shipping Time

• United States: Estimated delivery within 5–10 business days.
• International Orders: Estimated delivery within 10–20 business days, depending on the destination and customs clearance.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

5. Shipping Address

Please ensure your shipping address is accurate when placing an order. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

6. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@venuus.shop so we can assist you promptly.

7. Contact Information

VENUS SHOP
VENUS LLC
12540 SW Leveton Dr, P0537, Tualatin, Oregon 97062, United States
📞 +1 (646) 669-8342
📧 support@venuus.shop